Call in the communication experts at Ruby.

Every conversation is a business opportunity. Make the most of it with Ruby’s human-powered virtual receptionist and live chat solutions.

Flexible customer communication, designed with your business in mind.

In today’s fast-paced on-demand economy, customers demand rapid responses and personalized service. At Ruby, we offer small businesses the tools, products, and insights they need to handle customer interactions effectively and provide exceptional customer experiences. With over 13,000 satisfied business owners, our US-based live virtual receptionists and chat specialists use cutting-edge technology to form genuine human connections and foster trust, loyalty, and new business opportunities 24/7, all year round.

Since 2003, Ruby has been helping companies expand and has received national recognition as a top-ranked Fortune Magazine “Best Small Company to Work For” in the US, an “Inc. Best Workplace,” a recipient of multiple “Great Places to Work” awards, and winner of a Silver Stevie for “Customer Service Training Team of the Year.” To find out more, visit or get a firsthand experience of Ruby’s services by calling 844-311-7829.


  • Cost: $$$
  • Employees: 150-235
  • Quality: 4.2
  • Portland, Oregon
  • Founded 2003
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The messages received are accurate and.,

The messages received are accurate and contain necessary details.
My customers compliment me on our reception staff after their interaction with Ruby

Ruby has always been an important part...

Ruby has always been an important part of our business team. Ruby allows us to be with our clients instead of answering the phone.
Albert Turnbaugh

An inexpensive and professional alternative to full time in person staffing.

The Ruby answering service has exceeded my expectations. My clients believe that I have hired a new staff person for the front office area. This is because the staff at Ruby immediately notifies me of all incoming calls and I can elect to speak with the caller at that time or they inform the caller that I am not available and that I will call them back when I am finished with my current meeting or assignment.

Professional Service

After interviewing several virtual assistances businesses, I found Ruby to offer the best services for a startup company. Ruby's team are well informed of their services and willing to work with the customer. I highly recommend their services. The best service Ruby offers is their HIPAA compliance.